Fix Printer Letter Issues on Windows 11: A Simple Guide

Select Language:

If you’ve recently updated to Windows 11 and are encountering issues with your printer, especially with certain letters not printing, you’re not alone. Many users have experienced similar problems, particularly when using specific characters like lowercase "m," "b," uppercase "N," and lowercase "p." If your printer is working fine with Windows 10 but seems to struggle with Windows 11, don’t worry—there are steps you can take to resolve the issue. Here’s a straightforward guide to help you get your printer back to normal.

First, let’s address some basics. Since you mentioned that your Microsoft Surface Pro 11 doesn’t have a built-in USB port and you’re using a hub, ensure the hub is functioning properly. Sometimes, the issue might be as simple as a faulty connection. Here’s how to troubleshoot the problem.

1. Check Your Connections:

   • Disconnect the USB cable from both your printer and hub.
   • Inspect the ports for any dust or debris and clean them if necessary.
   • Reconnect the USB cable securely to the hub and printer.

2. Restart Your Devices:

   • Power off your printer and your Surface Pro.
   • Wait for about a minute, then turn them back on. This helps reset any temporary issues.

3. Update Printer Drivers:

   • Go to the manufacturer’s website for your printer model.
   • Look for the drivers section and download the latest drivers compatible with Windows 11.
   • Install these drivers, then restart your Surface Pro.

4. Adjust Printer Settings:

   • Open the "Settings" app on your Surface Pro.
   • Click on "Devices" and then select "Printers & Scanners."
   • Choose your printer and select “Manage.”
   • Ensure all settings are configured correctly, especially the paper size and print quality.

5. Test Your Printer:

   • Print a test page to see if the issue persists. This will help you confirm if the problem was resolved.
6. Check for Windows Updates:
   • Sometimes, a Windows update can address bugs that may affect printing.
   • Go to "Settings," then "Windows Update," and check for available updates. Install any that are found.

If you’ve completed all these steps and the problem still exists, consider connecting your printer directly to the Surface Pro, bypassing the hub. This can help identify if the hub is the source of the problem.

By following these steps, you should be able to resolve the printing issues you’re facing on your Surface Pro with Windows 11. If not, you may want to consult technical support from either Microsoft or your printer’s manufacturer for further assistance. Remember, troubleshooting can sometimes be a process of elimination, so patience is key!

ChatGPT Perplexity Gemini AI Grok AI