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If you’ve recently upgraded from Windows 10 to Windows 11 and are facing issues with missing drivers marked as "Other Devices" in Device Manager, you’re not alone. This is especially common for users with HP laptops that have not been officially tested for compatibility with Windows 11. Here’s a straightforward guide to help you resolve these driver issues.
First, let’s address the situation where you see hardware IDs like PCI\VEN_8086&DEV_1903. This means your system is missing drivers for certain components, which often results in reduced functionality.
Accepted Solution:
One of the suggested fixes is to install the HP driver package named sp72719.exe. This specific driver should help resolve many of the issues related to missing drivers, but there might still be problems with components like the Retech card reader.
Here’s how to address the driver issues step-by-step:
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Check for HP Updates:
- Go to the official HP support website.
- Use your laptop’s model number to search for available drivers. Even if Windows 11 isn’t officially supported, sometimes you can find compatible drivers.
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Download the Driver:
- If you find the sp72719.exe driver package, download it to your computer.
- If it’s not available, consider checking HP’s forums or community pages. Other users may have found alternative solutions or drivers.
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Install the Driver:
- Locate the downloaded file and double-click to start the installation.
- Follow the on-screen instructions to complete the process.
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Restart Your Computer:
- After installation, restart your laptop to ensure changes take effect and the new drivers are recognized.
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Check Device Manager Again:
- Open Device Manager and check if the “Other Devices” section is still showing any issues.
- If there are still missing drivers, take note of any hardware IDs and use them for further searches.
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Look for Alternative Drivers:
- For devices that still have no driver, search for specific drivers using the hardware IDs.
- Websites like vendor support pages or third-party driver databases can be helpful, but always ensure they are reputable to avoid risks.
- Consider Workarounds:
- If, after trying everything, the Retech card reader still doesn’t work, consider using an external card reader as a temporary solution.
By following these steps, you should be able to tackle the driver issues you’re encountering after upgrading to Windows 11. Though it may take some patience, getting your laptop back to full functionality is achievable. If you have any further questions or need additional help, don’t hesitate to reach out!
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