Fix Charging Issues on HP Envy M7: A Step-by-Step Guide

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If you’re facing battery issues with your laptop, don’t worry; there’s a solution at hand. It’s not uncommon for charging problems to arise, especially after replacing the battery and charge port. Here’s a simple guide to help you troubleshoot and potentially solve the issue.

Step 1: Perform a Hard Reset

One of the first things you can try is a hard reset. This can help reset the charging circuit and power management system. Here’s how to do it:

Shut down your laptop completely.
Unplug the charger from your laptop.
Remove the battery from your laptop.
Press and hold the power button for 30 seconds. This action will help clear any temporary settings or issues.
Reinsert the battery and plug in the charger.
Turn on your laptop.

Step 2: Update Battery and Power Drivers

Keeping your drivers up to date is crucial for the proper functioning of your hardware. Follow these steps to update your battery and power drivers:

Press the Windows + X keys together and select ‘Device Manager’.
Look for the ‘Batteries’ option and expand it.
Right-click on the following items one by one:
- Microsoft ACPI-Compliant Control Method Battery
- Microsoft AC Adapter
Click ‘Uninstall device’ for each of these. After you’ve uninstalled them, restart your laptop.
Upon reboot, Windows will automatically reinstall the necessary drivers.

Step 3: Test in BIOS

If the problem persists, testing in the BIOS can provide more insights into your battery’s condition. Here’s how:

Turn off your laptop.
As it starts up, repeatedly press the F2 key until you enter the HP Hardware Diagnostics Menu.
Once inside the menu, navigate to ‘Component Tests’, then go to ‘Power’, and select ‘Battery Test’.
If there are any failures, take note of the error codes and reach out for further help.

By following these steps, you can effectively troubleshoot battery issues with your HP laptop. If these solutions resolve your problem, consider marking this post as the "Accepted Solution" to help others benefit from your experience. If you need any more assistance, don’t hesitate to ask. Your feedback helps us continue to provide solutions to users like you. Enjoy your day and good luck with your laptop!