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If you find yourself in a situation where you’ve mistakenly entered data in the Manufacturer Mode and can’t change it, don’t panic. Here’s a straightforward guide to help you navigate this issue effectively.
First, it’s important to understand that once you’ve made a mistake in Manufacturer Mode, that data is locked down and can only be altered by HP themselves. You won’t have access to the tools needed to fix it.
Here’s what you should do:
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Gather Your Documents: Before you reach out to HP, make sure you have the receipt for your new motherboard handy. This will prove your purchase and might help your case.
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Contact HP Support: Head over to the HP support website or give them a call. Explain the situation clearly and let them know you need help with your SMC.bin file, which stores system management configuration.
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Request a Corrected File: Ask if they can send you the correct SMC.bin file to replace the incorrect one. It might require some convincing, but they have the authority to assist you.
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Installing Windows: While this issue is being resolved, you can still install Windows on your system. However, make sure to use a retail copy that requires a serial number for activation.
- Manually Install Drivers: Keep in mind that you will need to manually install any missing drivers after setting up Windows. Check your device manager to see which drivers aren’t functioning properly.
By following these steps, you can ensure your system gets back on track. Just remember, you’re not alone in this, and HP support is there to help you. Good luck!
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