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Home » AWS MFA Troubleshooting: Fixing Local Passkey Access Issues

AWS MFA Troubleshooting: Fixing Local Passkey Access Issues

Emily Smith by Emily Smith
December 24, 2025
in How To
Reading Time: 1 min read
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If you want to use passkeys for multi-factor authentication on AWS, it’s important to understand how this feature works. AWS supports FIDO2 and WebAuthn passkeys, but this support is limited to certain setups. For example, device-bound passkeys, like those created with Windows Hello or Touch ID, might not work smoothly in the AWS Management Console because of differences in browsers and operating systems.

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If you see only external USB security keys or mobile authenticators during login, it means that the passkey stored locally on your device isn’t recognized in the current setup. This could be due to compatibility issues, which are common with device-bound passkeys.

To make sure your passkeys work properly, check AWS’s documentation on supported configurations. These guides will help you understand which setups are compatible and how to enable MFA with FIDO devices. Here are some helpful links:

  • Supported configurations for FIDO2 passkeys on AWS

  • Step-by-step instructions to enable FIDO MFA on AWS

Making sure your devices and browsers are compatible with AWS’s requirements will help you set up multi-factor authentication smoothly and securely.

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Emily Smith

Emily Smith

Emily is a digital marketer in Austin, Texas. She enjoys gaming, playing guitar, and dreams of traveling to Japan with her golden retriever, Max.

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