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If your new iPhone displays the message “Apple Intelligence is unavailable” even though it’s connected to Wi-Fi, you’re not alone. Sometimes, your device’s Wi-Fi connection doesn’t necessarily mean it’s connected to the internet, which can cause this issue. Here’s a simple step-by-step guide to help you fix it:
First, understand that being connected to Wi-Fi just means your phone is linked to your router. However, your router might not be connected to the internet, so your device can’t access online services like Apple Intelligence.
Start by restarting your Wi-Fi router. Unplug it from the power source, wait about 10 seconds, then plug it back in. Once it’s fully powered up, reconnect your iPhone to the Wi-Fi network and check if the problem is gone.
If restarting your router doesn’t work, check if you have a Virtual Private Network (VPN) enabled on your phone. VPNs can sometimes interfere with internet access. If you’re using one, turn it off entirely—not just disable it temporarily—and see if your device can then connect properly.
Sometimes, your internet connection might be slow or unstable. Try opening a website or another app that needs internet access to see if it loads correctly. If other things don’t work either, contact your internet provider to see if there’s an outage or any ongoing issues with your internet service.
By restarting your router and disabling VPNs temporarily, you’re often able to restore proper internet access. This, in turn, should resolve the “Apple Intelligence is unavailable” message on your iPhone. If the problem persists after trying these steps, contacting Apple Support might be your next best step.
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