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If you’ve bought an iPhone from mainland China and are trying to use it in Iraq, you might find that features like Apple Intelligence and FaceTime Audio aren’t working. Don’t worry—there are a few simple steps you can take to fix this issue.
First, understand that some features, like FaceTime Audio, are often restricted in certain regions or on phones purchased in specific countries. To get these features up and running, start by checking your device’s settings.
Go to your iPhone’s Settings, then tap on your Apple ID at the top. Choose “Media & Purchases,” then “View Account.” If you see that your country or region is set to China, change it to Iraq or the country where you’re currently using the phone. To do this, tap “Country/Region,” then select your current location and agree to the terms.
Next, you might need to update your phone’s software. Sometimes, updating iOS helps unlock features that are region-restricted. Connect your phone to Wi-Fi, go to Settings > General > Software Update, and install the latest version available.
If FaceTime Audio still isn’t working, double-check that it’s enabled. Go back to Settings, tap on FaceTime, and make sure the toggle is turned on. You might also need to sign in with your Apple ID again—use an Apple ID registered in the country you are now in.
Sometimes, restrictions on a device are due to the original country of purchase. If changing your settings doesn’t work, consider contacting Apple Support. They can help verify if your device is fully unlocked and ready to use all features in your current country.
Lastly, if all else fails, you might want to consider using VPN services for regional restrictions or getting an officially unlocked device when possible. These small steps can help ensure you get the full functionality of your iPhone wherever you are.
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