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Home » Ele.me Launches First AI Assistant for Delivery Riders, ‘Little E’

Ele.me Launches First AI Assistant for Delivery Riders, ‘Little E’

Seok Chen by Seok Chen
April 25, 2025
in AI
Reading Time: 1 min read
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In a groundbreaking move for the food delivery industry, Ele.me has launched an innovative AI assistant named “Little Ele” designed specifically for delivery riders. This pioneering initiative aims to enhance the working conditions and overall efficiency of delivery personnel, echoing the company’s commitment to supporting those on the front lines of the service sector.

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“Little Ele” serves as a virtual companion for riders, providing assistance with navigation, order management, and real-time communication. As the first AI assistant of its kind in the industry, it is set to revolutionize the way delivery riders interact with technology and streamline their daily tasks.

With the growing demand for food delivery services, Ele.me recognizes the importance of empowering its workforce and ensuring that riders are equipped with the tools they need to succeed. The introduction of “Little Ele” is a testament to the company’s dedication to fostering a supportive environment for all of its delivery professionals and enhancing their ability to navigate the often fast-paced and challenging aspects of their job.

As Ele.me continues to innovate, the implementation of AI technology in the daily lives of delivery riders represents a significant step forward for the industry, paving the way for more efficient and effective service.

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Seok Chen

Seok Chen

Seok Chen is a mass communication graduate from the City University of Hong Kong.

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