Cisco’s Tips To Enhance Hybrid Work For SMBs

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As hybrid work arrangements gain traction among small and medium-sized businesses (SMBs), it becomes crucial to enhance both productivity and security in this setup. Organizations must focus on educating their teams about effective security practices, empowering IT departments with comprehensive oversight of their infrastructure, and optimizing networks to facilitate smooth collaboration.
Here are some essential strategies to ensure optimal productivity for remote work environments.
Establish Consistent Remote Work Security Practices
To safeguard a remote work network, it’s important for employees to have a unified understanding of the security measures in place. Clearly defined security protocols should be communicated across the organization. The best way to achieve this is through consistent and easily accessible policies that everyone can review. These security guidelines should be revisited every six to twelve months to stay relevant and effective.
Simplify Remote Work Security Practices
Security measures should be straightforward and comprehensible. While employees may possess a basic understanding of technology, it doesn’t guarantee familiarity with IT security concepts. Here are some simple yet effective guidelines to follow:
– Only log in using secure, organization-approved devices equipped with the latest security software.
– Safeguard devices when not in use, particularly in public settings.
– Create complex passwords that incorporate a mix of numbers, letters, and symbols; avoid using easily obtainable information. Refrain from reusing passwords.
– Never share passwords, whether with coworkers or outsiders.

Enhance Visibility and Control Over Networks
The shift to remote work, while advantageous, also heightens the risk of cybersecurity threats. According to findings from the 2024 Cisco Cybersecurity Readiness Index, a staggering 86% of UAE organizations reported an increased risk of cybersecurity incidents due to remote logins as part of the hybrid work model. Beyond standard safety practices, organizations need to maintain robust control over their networks, regardless of whether employees are in the office, working from home, or on the move.
Implementing a zero-trust security model for remote work is advisable. Unlike traditional frameworks that assume trust within the network, the zero-trust model operates on the principle of ‘trust no one.’ It mandates user verification before granting access, with additional credentials required for accessing sensitive areas of the network. Solutions like multi-factor authentication (MFA) enhance security by necessitating multiple forms of verification.
At Cisco, Cisco Secure Hybrid Work solutions can help protect networks with comprehensive security measures. Features like Cisco Duo authenticate users prior to granting access, while Cisco Firewalls provide unmatched visibility for IT teams, allowing for rapid responses to potential security breaches.
Enable Seamless Connection and Collaboration
Remote work does not have to compromise collaboration. Today’s advanced virtual meeting platforms can effectively connect large groups for conferencing.
Cisco’s Webex, for instance, provides an integrated platform for calls, messaging, and meetings, enabling teams to stay efficient with a single subscription. The platform also offers customization and add-on features tailored to the needs of SMBs, eliminating unnecessary complexities that could hinder workflow.
Mohamed Sabra, SMB Lead for the Middle East and Africa at Cisco, remarked, “As small and medium-sized businesses transition to hybrid and remote work models, securing an efficient digital infrastructure becomes crucial. We at Cisco are dedicated to equipping SMBs with the resources and knowledge needed to protect their networks while promoting seamless collaboration and enabling future growth.”

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