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If you’re using an iPhone 16 Pro running iOS 18.6.2 and notice that the writing tools aren’t showing up in the mail app’s selection menu, don’t worry — this can be fixed with a few simple steps.
First, check if your iPhone is updated to the latest software version. Sometimes, updates include fixes for bugs that affect features like the writing tools. To do this, go to Settings > General > Software Update. If an update is available, install it and then restart your phone.
Next, try closing and reopening the Mail app. To do this, swipe up from the bottom of the screen (or double-click the Home button if your device has one) to bring up the app switcher. Find Mail and swipe it away to close it. Then, reopen the Mail app and see if the writing tools appear.
If the tools still aren’t showing, it could be a glitch with the keyboard or the selection menu. Resetting your keyboard settings can help. Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Keyboard Dictionary. Confirm your choice, then open Mail again to check if the writing tools are back.
Sometimes, the issue is related to specific mail accounts or settings. Try removing your email account and adding it again: in Settings, go to Mail > Accounts, select your account, and choose Delete Account. Afterward, go back and add the account again. This refresh can resolve menu display problems.
Lastly, ensure that the specific features or extensions you’re trying to access are supported and enabled. You can do this by checking in Settings > Mail > Extensions or related settings.
If none of these steps work, contacting Apple Support might be your best option. Sometimes, a deeper issue needs professional assistance, or there may be a known bug that will be fixed in an upcoming update.
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