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If you’d like to set up your phone, including provisioning, downloading, upgrading, or downgrading the software, here’s what you should do. First, check the instructions available in the company’s FAQ section. You can find the detailed setup guide by clicking on this link: VoIP FAQ.
Additionally, you’ll need to use Poly Lens, a platform that gives you access to Poly’s software updates. Visit Poly Lens to get started. Keep in mind, the previous combined or split software links are no longer available. Instead, each software update must be downloaded individually from the Poly Lens Cloud.
Remember, if you need official support or assistance, it’s best to contact your support channels or open a service ticket. For general questions about VoIP, video conferencing, Microsoft Teams, or PSTN features, make sure to check the specific FAQ pages linked above.
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