If you’re trying to figure out why there’s a discrepancy between the BIOS version information shown on your computer and what is listed on the HP support website, you’re not alone. Many users encounter this issue, and the good news is there’s a straightforward solution. Here’s a simple guide to help you understand and resolve this difference.
First, let’s outline the problem. You’ve checked the BIOS version on your computer using the msinfo32 tool and found it shows:
msinfo32: BIOS Version/Date Hewlett-Packard 68IAV Ver. F.71, April 19, 2019
However, when you visit the HP support site, it lists:
support.hp.com: F.71 Rev.A – May 14, 2019
This means there’s a difference in the dates, leading you to believe there may be an update.
Here’s what you can do to ensure you’re running the most current BIOS version:
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Visit the HP Support Website:
Go to the official HP support website. Use the search function to locate your specific model of HP computer. -
Check BIOS Updates:
Once on your model’s support page, navigate to the "Software and Drivers" section. Look for BIOS updates. If there’s a newer version listed than what you currently have, note the version number and date. -
Download the Update:
If you find that an update is available, download it. Make sure to follow any instructions provided on the website carefully. -
Prepare for Installation:
Before you update your BIOS, ensure that your system is plugged into a power source. It’s essential to avoid power loss during the update process, as this can cause major issues. -
Run the Update:
Follow the installation instructions closely. Typically, you will run the downloaded file and follow the prompts that appear. Your computer may restart multiple times during this process. - Verify the BIOS Version:
After the update finishes, check the BIOS version again using msinfo32. The version number should now match what you see on the HP support website.
By following these steps, you can ensure that your BIOS is up-to-date and aligned with the latest version offered by HP. Keeping your BIOS updated can improve system stability and may even unlock new features.
In conclusion, discrepancies in BIOS version numbers can be confusing, but with this guide, you can clear up any confusion and ensure your system is running the latest software. If you encounter any issues during the update process, don’t hesitate to reach out to HP’s customer support for assistance.
